Collision Repair
Collision Repair
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Lively's Collision Center, LLC - Find our Auto Body Shop on carwise.com
Autobody Repair & Paint
Highly Trained and ICAR Platinum Certified Technicians
We are the leading family owned and operated collision repair facility in the CSRA. Our facility is equipped with the best equipment and technology available. Our technicians are highly trained and ICAR Platinum Certified.
We provide quality collision repair. We are on your side when it comes to dealing with your Insurance Company. We are able to give you the discounts that are normally given to the Insurance Companies by their "Preferred Shops". We will help you save MONEY on your deductible.
Managing expectations
When leaving your vehicle in the hands of an autobody repair facility, you want peace of mind knowing that your needs are taken care of. Your needs however, do not just include a finished product that resembles what the car looked like prior to its damage. As a valued client, your overall expectations go beyond fixing the dent, scratch, rust, bumper or collision damage. Your Peace of Mind is our aim.
Main cause of vehicle repair delay
There are unfortunately circumstances in which, despite our best efforts, the delivery of your repaired vehicle may be delayed. One of the main reasons we cannot always meet our stated delivery date is the unavailability of manufacturer parts. If the parts cannot be sourced locally an inevitable delay will occur. Please view our repair process diagram below and contact customer care if you feel your repair process is not going smoothly.
Our Repair Process
Step 1: Estimate
In the Estimate Process area the vehicle is inspected and relevant data is entered into estimate computer systems. This data is compiled into an estimate that determines the cost of repairs. However, often there is hidden damage that cannot be seen until after the vehicle is disassembled.
Step 2: Insurance Approval
Once the estimate is completed, the insurance company will review the estimate. There may be some negotiations on the price and procedures required to repair the vehicle. The insurance company will determine if the vehicle is even repairable. Once this process is completed, the vehicle begins the actual repair process.
Step 3: Disassembly
In Disassembly hidden damage is often found, and inner structure repairs are determined. Many times this will require scheduling insurance re-inspection and ordering additional parts.
Step 4: Order Parts
The required parts for your vehicle are ordered, and availability is checked. If a part needs to be special ordered, the order will be placed as soon as possible. Although many parts may arrive very quickly, the repair process cannot begin until the shop receives all of the structural parts.
Step 5: Structure Repair
In the Structure Repair area, the unitized body is returned back to the factory specification. A sophisticated measuring system is used to monitor all phases in this area. A computer based measurement system is used to analyze the frame of your vehicle. This system assures an accurate repair.
Step 6: Body Repair
The Body Repair Department replaces exterior panels, and all metal finishing that may be required. The vehicle begins to come back to life as sheet metal is installed and aligned. From here the vehicle will go to the paint preparations department.
Step 7: Paint
Paint Preparation is a critical step in the refinishing process of every vehicle. All panels are prepared for paint, then primed and sealed to assure good adhesion when the final top color and clear coats of paint are applied.
Step 8: Reassembly
Final moldings and detail pieces are put back on the vehicle in the reassembly area. All the vehicle’s systems are checked during this process. The vehicle is almost complete and ready for delivery when it is in this stage.
Step 9: Detailing
During the repair process the vehicle accumulates dust from the repairs. It will be cleaned. It will also be road tested to ensure that everything is working properly. A final inspection will assure that the vehicle is restored to its pre-accident condition.
Step 10: Completed
During the repair process the vehicle accumulates dust from the repairs. It will be cleaned. It will also be road tested to ensure that everything is working properly. A final inspection will assure that the vehicle is restored to its pre-accident condition.
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